Legal

Privacy Policy

Effective Date: 1 October 2025  |  Last Updated: 30 September 2026

This Privacy Policy explains how Arismeta Technologies Pvt. Ltd. collects, uses, stores, and protects personal information when you use PeopleFold.

1. Information We Collect

1.1 Information You Provide

  • Account registration: full name, email address, password (hashed), job role
  • Profile information: profile photo, phone number (optional)
  • Organisation details: company name, branding preferences, billing contact
  • Time entries: project descriptions, service verticals, work types, hours logged
  • Messages: chat messages sent through the in-app messaging feature (powered by Stream Chat)
  • Payment information: billing details processed by Razorpay; we do not store card numbers

1.2 Information Collected Automatically

  • Log data: IP address, browser type, operating system, pages visited, timestamps
  • Device information: device type, screen resolution, language preferences
  • Usage analytics: features used, session duration, click events
  • Cookies and similar tracking technologies

1.3 Information from Third Parties

  • Single Sign-On (SSO): if you log in via Microsoft Azure AD or Google OAuth, we receive your name, email, and profile picture
  • Payment status: Razorpay sends us payment confirmation webhooks

2. How We Use Your Information

To create and manage your account and organisation workspace

To provide core Platform features: time tracking, project management, approvals, messaging

To generate AI-powered insights using anonymised aggregated data via OpenAI

To send transactional emails: account verification, password reset, timesheet reminders

To process subscription payments via Razorpay on behalf of Arismeta Technologies Pvt. Ltd.

To enforce our Terms and Conditions and detect fraudulent activity

To improve the Platform through usage analytics and feedback

To comply with applicable Indian laws and regulatory requirements

3. Data Sharing & Disclosure

We do not sell your personal data. We share data only with the sub-processors required to deliver the service:

Stream Chat (GetStream.io)

Messages and user identity data for in-app chat functionality

OpenAI

Anonymised, aggregated usage data for AI Insights generation

Razorpay

Billing information for payment processing

Hostinger

Email delivery via SMTP for transactional notifications

MongoDB Atlas

Secure encrypted cloud database hosting

We may also disclose data to law enforcement or regulatory bodies when required by Indian law, court order, or government authority, or in the event of a business transfer with prior notice to users.

4. Data Storage & Security

Your data is stored on MongoDB Atlas servers. We implement industry-standard security measures including:

AES-256 encryption

All stored data encrypted at rest.

TLS 1.2+ in transit

All data in motion is encrypted.

HTTP-only cookies

Secure cookies for session management.

JWT authentication

Token-based auth with blocklisting.

bcrypt password hashing

Passwords hashed with salt rounds.

Rate limiting

IP-based abuse detection and rate limits.

While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your credentials confidential.

5. Data Retention

Account data: Retained as long as your account is active or as needed to provide services.
Time entries & project data: Retained for the duration of your subscription plus 90 days after termination.
Audit logs: Retained for 12 months.
Payment records: Retained for 7 years as required under Indian financial regulations.
Deleted account data: Permanently purged within 30 days of deletion request.

6. Your Rights

Under applicable data protection laws, you have the following rights. To exercise any of these, contact us at info@peoplefold.com:

Access

Request a copy of your personal data we hold.

Rectification

Request correction of inaccurate or incomplete data.

Erasure

Request deletion of your data (subject to legal retention requirements).

Portability

Request your data in a machine-readable format (CSV/JSON).

Restrict

Request that we limit how we use your data.

Object

Object to data processing for marketing or analytics purposes.

Withdraw Consent

Withdraw consent at any time without affecting prior lawful processing.

7. Children's Privacy

PeopleFold is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, contact us immediately at info@peoplefold.com and we will delete it promptly.

8. International Data Transfers

Your data is primarily processed and stored in India. Some third-party service providers (such as GetStream.io and OpenAI) may process data in other jurisdictions. We ensure appropriate safeguards are in place in accordance with applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you via email at the address associated with your account or via an in-app notification. Continued use of PeopleFold after the effective date constitutes acceptance of the revised policy.

10. Contact Us

Privacy Team

Arismeta Technologies Pvt. Ltd., Dr. BR Ambedkar Rd, Ramanashree Enclave, Bilekahalli, Bengaluru, Karnataka, India

For any privacy-related queries or to exercise your rights, contact us at info@peoplefold.com or visit https://app.peoplefold.com. We will respond to all requests within 30 days.