Every hour tagged.every entry billable.
PeopleFold's 3-tier service catalog (Vertical, Work Type, Task) ensures every logged hour has a billing category, making invoices consistent, defensible, and dispute-proof.
3
Taxonomy tiers
100%
Billable coverage
0
Uncategorized hours
Custom
Catalog structure
SERVICE MANAGEMENT
Service Catalog
Manage service verticals and their work types used across projects
Service Verticals
Each vertical is a service line (e.g. SEO, Development, Design). Add work types to define the kind of work done within it.
SEO
10 work types
Social Media Management
10 work types
Structure that scales with your business
Clean taxonomy at every level means reporting and billing always get the data they need.
Service Verticals
Top-level categories that map your service offerings, like Development, Design, Support, and more.
Work Types
Mid-tier breakdown of how work happens within each vertical, like Frontend, UI/UX, Bug Fixes.
Task Taxonomy
Granular task labels that make every time entry unambiguous and easy to filter in reports.
Consistent Billing
Clients receive invoices based on clean, consistent category data, not guesswork.
Custom Categories
Admins can add, rename, or archive any category at any tier without disrupting existing data.
Set up once, benefit forever
Every time entry your team ever logs benefits from the structured catalog.
Admin sets up service catalog
Define your service verticals, work types, and tasks once, in the admin settings panel.
Team selects category
When logging time, each entry requires a service vertical → work type → task selection.
Reports filter by category
Slice any report by vertical, work type, or task to see exactly where time is going.
Categories carry through everywhere
The same structured tags flow into invoices, exports, and audit trails, with no manual reclassification.
Turn messy time data into clean, billable records
A structured service catalog is the foundation of accurate, trustworthy billing.